Welcome to Body Socks Costumes! We’re here to make your costume experience as fun and hassle-free as possible. Below, you’ll find answers to the most common questions about our products, delivery, returns, and more. If you don’t see what you’re looking for, just reach out—we’re always happy to help!

🎭 Product Questions

What types of costumes do you offer?
We specialise in hilarious and eye-catching inflatable costumes! Our collections include themes like Carnival, Sea, TV/Film, Men’s Events, and Under £20 options. Whether you’re dressing up for a party or just want to spice up a casual gathering, we’ve got something to make you stand out!
Are your costumes suitable for all ages?
Absolutely! Our costumes are designed for everyone who loves fun. From men looking for a laugh to families planning themed events, our inflatable designs are perfect for creating unforgettable moments.
Do you have costumes for specific themes?
Yes! We offer a wide range of themes, including Funny, Men’s Themes, Sea, and TV/Film. Browse our menus to find the perfect costume for your next celebration!

🚚 Delivery & Shipping

What are your shipping options?
We offer two convenient methods:
– Standard Shipping: £12.95 via DHL or FedEx, delivering within 10-15 days after dispatch.
– Free Shipping: For orders over £50, shipped via EMS, delivering within 15-25 days after dispatch.
How long does delivery take?
After placing your order, we take 1-2 days to process it. Then:
– Standard Shipping: 10-15 days
– Free Shipping: 15-25 days
Please note: These are estimates and may vary due to customs or weather.
Do you ship worldwide?
We ship globally from our base in Cambridge, UK! However, we currently cannot deliver to some remote areas in Asia and other regions. If you’re unsure about your address, check our website or contact us.
Can I track my order?
Yes! Once your costume is dispatched, we’ll send you tracking information so you can follow its journey right to your doorstep.

💳 Payments & Orders

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for a secure and easy checkout process.
Is my payment information safe?
Absolutely! We use trusted payment gateways to ensure your details are protected. Shop with confidence!

🔁 Returns & Exchanges

What is your return policy?
We want you to love your costume! If anything isn’t right, you have 15 days from receipt to initiate a return. Just email us at [email protected], and we’ll guide you through the simple process.
Do you offer exchanges?
Yes! If you need a different size or style, contact us within the 15-day window, and we’ll help you sort it out.

📞 Contact & Support

How can I get in touch with you?
We’d love to hear from you! Email our friendly team at [email protected], and we’ll respond promptly. You can also visit us at our Cambridge address: 42 Regent St, Cambridge, GB CB5B 4PS.

Still have questions? Don’t hesitate to reach out! We’re here to make your costume experience unforgettable. 🎉

Email: [email protected]

document.querySelectorAll(‘.question’).forEach(item => { item.addEventListener(‘click’, event => { const answer = event.target.nextElementSibling; answer.style.display = answer.style.display === ‘block’ ? ‘none’ : ‘block’; }); });